Introduction
Connecting your Instagram account to the Shoppable Insta Feed and UGC app is essential for displaying your Instagram content on your Shopify store. This guide will walk you through the steps to connect and reconnect your Instagram account, as well as address potential issues you may encounter.
Step-by-Step Guide to Connect Your Instagram Account
Step 1: Open the App
Log in to your Shopify admin panel.
Navigate to
Appsand selectShoppable Insta Feed and UGC.
Step 2: Connect Instagram
Once you are installing the app, it should automatically ask you to connect your Instagram account during step 1.
Click on the
Connect Instagrambutton.A new window will open prompting you to log in to your Instagram account. Enter your Instagram credentials and authorize the app to access your account.
Step 3: Authorize the App
After logging in, you will be asked to authorize the app to access your Instagram account data. Click
Authorize.You should receive a confirmation message indicating that your Instagram account is successfully connected.
Potential Issues and Solutions
Issue 1: Instagram Account Not Connecting
Solution: Ensure that you are entering the correct Instagram credentials. Double-check your username and password.
Solution: Verify that your Instagram account is active and not restricted. If your account is temporarily locked, resolve any issues with Instagram first.
Solution: Check your internet connection and try again. Sometimes a poor connection can cause issues with the login process.
Issue 2: Authorization Failed
Solution: Ensure you have granted all necessary permissions for the app to access your Instagram account. If you declined any permissions, go back and reauthorize the app with full permissions.
Solution: Clear your browser cache and cookies, then try to connect again.
Issue 3: Instagram Feed Not Displaying
Solution: Confirm that your Instagram account is set to public. Private accounts cannot display feeds through the app.
Solution: Make sure you have selected the correct Instagram account if you manage multiple accounts.
How to Reconnect Your Instagram Account
Reconnecting Your Instagram Account
Open the
Shoppable Insta Feed and UGCapp from your Shopify admin panel.Navigate to the settings or account section where you can manage connected accounts.
Look for the option to
Change InstagramAccount. Click on it and select the Instagram account.Click on the
Connect Instagrambutton and follow the login and authorization steps.Confirm the connection.
By following this guide, you can easily connect, disconnect, and reconnect your Instagram account to the Shoppable Insta Feed and UGC app, ensuring a seamless integration with your Shopify store.